Refund policy

Premium

Premium is bought up front for 1, 3 or 12 months, from $9.99 a month, and paid in crypto on our own BTCPay Server checkout. It doesn't renew by itself, so there's nothing to cancel: Premium simply stops when the time you bought runs out.

• 3-day money-back guarantee. If Premium isn't for you, ask within 3 days of paying and we'll refund it in full. Premium ends when the refund is made.
• After 3 days. Time already bought isn't refunded, but it keeps working until it runs out.
• Technical problems. If something we promised didn't work and we couldn't fix it, we'll refund the affected time.

How to ask for a refund

Email [email protected] from the address on your HornyIndex account, with a wallet address for the coin you paid in. We refund the US dollar amount you paid, in that coin at the rate on the day we send it, normally within 5 working days. Network fees for the refund are on us. Crypto payments can't be reversed once sent, so please double-check the address.

Sponsored listings and ad credit

Unspent sponsored-listing budget can be refunded on request, in the coin you paid in, less network fees. Clicks already delivered aren't refunded. A Featured boost can be refunded on request for the whole days it hasn't run yet. Ad credit given through the collaboration program has no cash value.